Effective Date: 01 January

Welcome to Cafe & Carry. These Terms of Service ("Terms") govern your use of our website and your purchase of our products. By accessing our website or placing an order, you agree to these Terms. If you do not agree with these Terms, please do not use our website.

1. Eligibility

You must be at least 18 years old and legally capable of entering into a binding contract to place an order. By placing an order, you confirm that you meet these requirements and that all information you provide is accurate and complete.

2. Products and Pricing

We make every effort to accurately display and describe our products. However, we cannot guarantee that product descriptions, images, colors, dimensions, specifications, or other content are completely accurate or error-free.

All prices are listed in USD unless otherwise stated and are subject to change without notice. We reserve the right to correct pricing errors and cancel any orders affected by such errors.

3. Orders and Acceptance

Submitting an order constitutes an offer to purchase our products.

We reserve the right to accept or decline any order and may limit or cancel quantities purchased.

An order confirmation email acknowledges receipt of your order but does not constitute acceptance.

We may cancel an order due to:

• Product unavailability

• Pricing or product information errors

• Suspected fraud or unauthorized transactions

• Other circumstances preventing fulfillment

If payment has already been processed, a full refund will be issued.

4. Shipping and Delivery

We offer free shipping to addresses in the United States and the United Kingdom, with delivery typically within 2 business days after dispatch.

Delivery times are estimates only and may vary due to shipping carriers, customs, weather conditions, or events beyond our control.

Risk of loss and ownership transfers to you upon successful delivery.

5. Returns and Refunds

Returns, refunds, exchanges, and cancellations are governed by our Refund & Returns Policy, which forms part of these Terms. Please review that policy before placing your order.

6. Product Use and Safety

Our products should always be used in accordance with the manufacturer's instructions.

By purchasing from Cafe & Carry, you agree that:

• You are responsible for reading and following all operating, cleaning, and maintenance instructions.

• Products should only be used for their intended purpose.

• Electrical appliances should be connected only to suitable power supplies as specified by the manufacturer.

• Improper installation, misuse, modification, neglect, or failure to maintain the product may result in damage or injury.

To the fullest extent permitted by law, Cafe & Carry is not responsible for damage, injury, or loss resulting from misuse, improper installation, unauthorized modifications, or failure to follow product instructions.

7. Warranty

Where applicable, products include the manufacturer's warranty described in the accompanying documentation.

Except for any express warranty provided and your statutory consumer rights, products are supplied "as is."

Nothing in these Terms limits any rights you may have under applicable consumer protection laws.

8. Disclaimer of Warranties

To the fullest extent permitted by law, and except as expressly stated, Cafe & Carry disclaims all warranties, express or implied, including implied warranties of merchantability, satisfactory quality, and fitness for a particular purpose.

Some jurisdictions do not permit certain warranty exclusions, so portions of this section may not apply to you.

9. Limitation of Liability

To the fullest extent permitted by law, Cafe & Carry shall not be liable for any indirect, incidental, consequential, special, exemplary, or punitive damages, including loss of profits, revenue, business opportunities, or data arising from your use of our website or products.

Nothing in these Terms excludes or limits liability that cannot legally be excluded, including liability for death or personal injury caused by negligence or fraud.

10. Intellectual Property

All content available on our website—including text, graphics, logos, product images, trademarks, software, and designs—is the property of Cafe & Carry or its licensors and is protected by applicable intellectual property laws.

No content may be copied, reproduced, distributed, modified, or used without our prior written permission.

11. Accounts and Acceptable Use

If you create an account, you are responsible for maintaining the confidentiality of your login credentials and for all activities that occur under your account.

You agree not to:

• Use the website for unlawful purposes

• Attempt unauthorized access to our systems

• Interfere with website security or functionality

• Upload malicious software or harmful code

We reserve the right to suspend or terminate accounts that violate these Terms.

12. Privacy

Your use of our website is also governed by our Privacy Policy, which explains how we collect, use, store, and protect your personal information.

13. Governing Law and Disputes

These Terms are governed by the laws of England and Wales, without regard to conflict-of-law principles.

Any disputes arising under these Terms shall be subject to the exclusive jurisdiction of the courts of England and Wales.

Nothing in these Terms limits any statutory rights available to consumers under applicable law.

14. Changes to These Terms

We may update these Terms from time to time.

The latest version will always be published on this page with the updated effective date.

Your continued use of our website after changes become effective constitutes your acceptance of the revised Terms.

15. Contact Us

If you have any questions regarding these Terms of Service, please contact us:

Cafe & Carry

Email: support@cafeandcarry.com

Phone: +44 20 3957 5555

Mailing Address: 8 High Path, Midhurst, England GU29 9BD, United Kingdom